Mercaux’s Customers

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Case Study

French Connection partnered with Mercaux to transform their customer experience, empower sales people, bring omnichannel capabilities in-store and streamline store operations. Watch this short 2 minute video to see how this increased conversion and basket size.
French Connection Video Play video
French Connection
Improved customer service and streamlined in-store sales and operational processes brought up to 14% uplift in sales.
Up to 14% uplift in sales
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French Connection rolled out Mercaux across all over the UK, following a succesfull pilot that showed more than 5% uplift in store sales and significant increase in online orders.
5-7% uplift in store sales
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With Mercaux, Nike ( improved the effectiveness of sales people, freeing up their time and helping them to focus on providing better customer service.
Up to 15% Increase in Conversion
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Mercaux has helped Modis to improve in-store customer service and sales by reducing time spent on size check or finding the right product for a customer, as well as simlifying in-store processes.
Mercaux allowed Benetton LATAM to provide its in-store customers with professional styling advice and offer complete looks instead of single products.
With just a few weeks for integration, Under Armour franchisee in Russia delivered Mercaux's in-store technology into the hands of their sales people empowering them with product, inventory and styling information at their fingertips.
With just 1 month for integration and less than 6 months for roll out, Finn Flare turned their 93 stores into true omnichannel destinations.
8%+ increase in store sales
80%+ jump in e-com

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