In-Store Experience, Universal Basket & Checkout Platform

In-Store Experience, Universal Basket & Checkout Platform


ExperienceBasketCheckout Platform

The Next Generation Platform trusted by the best:

  • jigsaw
  • pvh
  • tommy
  • scs
  • 12storeez
  • supersports
  • cortefiel
  • springfield
  • fcuk
  • tendam
  • dufry
  • nike
  • tryano
  • unode50
  • Future-Proofing Your Stores, on Your Terms

    Our Composable Architecture gives you the freedom to decide how you transform your stores, the flexibility to work with the systems of your choice, and the agility to do it quickly

    Fully Composable Next Generation Platform

    Comprised of In-Store Experience, Universal Basket and Next Generation Checkout Layers

    Connects seamlessly with your current tech stack

    • Commercetools
    • Salesforce
    • Magento
    • Shopify
    • Aptos
    • Adyen
    • Fluent Commerce
    Solutions for Sales Associates
    Complete end-to-end platform, from Assisted Selling and Clienteling through to Remote Selling via WhatsApp and Universal Basket creation
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    Solutions for Customers
    In-store Self-Service Solutions with Basket Transfer & Checkout Capabilities, and Remote 121 Conversations directly with Store Associates
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    Solutions for HQs
    Customer Behaviour Data from First Touch, through to Basket Creation and Final Transaction, Sales Associate Activity and Product Funnel Interest
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    We found a partner who understood our commercial needs and provided flexibility
    French Connection
    The speed and ease at which we have been able to implement Mercaux has been remarkable
    With Mercaux, our staff improved the in-store customer shopping experience significantly
    Mercaux is very practical and attentive to results that can be achieved in a short period of time
    Mercaux has provided customers with high quality support and boosted our main KPIs
    Mercaux responded to our challenges, helped us improve our business and increase sales
    Mercaux was easy to integrate and quickly brought positive ROI in pilot stores
    View Customer Successes

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