Trusted by companies like
United Colors of Bennetton
Kiko Milano
L.K.Bennett London
Dufry
Loriblu
Powerful and easy to integrate
Help Sales Associates Sell
Increase in-store sales by supporting sales associates with inventory, cross-sell, and styling data at their fingertips.
Manage Content Real-Time
Improve margins by promoting slow sellers early.
Customize Feature Set
Modular platform that allows you to cut down on noise. Only use the features your business needs.
Integrate seamlessly
Hassle-free integration with your inventory and e-commerce. No need to change your systems or create new data.
Retail: Drive In-Store Revenue
  • Drive items/units per transaction (IPT/UPT) an conversion with outfit pairings
  • Increase conversion by offering other similar items
  • Improve the customer experience through better customer service
  • Reduce the costs to onboard store staff with product knowledge integration
How it works

Sales people can find any product
by searching in a Catalogue
or Scanning a product barcode Search by category, color, size or price range

See all product information at fingertips and check size availability Check if the product is in stock

Get cross-sell recommendations and alternatives Show matching products or alternatives if the product is not available

... and styles suggestions Show looks and send them by email to your client

Browse through the Looks Gallery Engage with Brand, Bloggers and UGC looks. Motivate Store staff to create their own looks

Access Customer purchase history Suggest matching recommendations and looks

Complete transactions directly from the iPad Sell products from Stores and Online

Benetton: Double digit uplift in Store sales
Benetton wanted to increase in-store sales and improve customer experience by helping Sales staff become more knowledgable and effective
Solution:
Tablets and iPods with the Mercaux app provided Sales staff with real-time stock information, cross-sell, alternatives, and full outfit suggestions helping them to serve customers better and faster. Additionally, the App provided stores with real-time visual merchandising and operational guidelines from HQs.
Results:
  • 8-14% uplift in sales within the first month after the launch
  • Fast app adoption by Store staff
  • Streamlined and simplified store operations
KIKO Milano: Bringing the best of Digital into stores
KIKO Milano wanted to revolutionise their offline environment and bring the best of Digital into their physical stores
Solution:
KIKO installed tablets powered by Mercaux at both the makeup stations and “Social Bar”, providing customers with trending digital content including makeup looks, video tutorials and product benefits. Smartphones with the Mercaux app for Sales People helped them to serve customers better, giving all information about products and availability, and suggesting the best combinations to try.
Results:
  • High app engagement with 200+ looks viewed by customers per store per day
  • Improved Store Sales via increase in UPT and Conversion
  • Launched in all KIKO concept stores in 8 countries
L.K.Bennett: Delivering unique and personalised shopping experience
L.K. Bennett wanted to turn their Stores into Style&Service destinations and provide customers with a personal shopping experience
Solution:
Sales people were empowered by Mercaux tablet app with trending outfit suggestions, product and cross-sell recommendations, and “order online” capabilities. The app also allowed sales people to build their own outfits helping them to express themselves and leverage customer insights.
Results:
  • Improved in-store customer experience
  • High Sales staff involvement into content building
  • Real-time communication between HQs and Stores
Functionality and Features:

Build outfit pairings and assign cross-sell rules in one click

Get cross-sell suggestions on your iPad and suggest to your clients to drive UPT