Retail has changed forever.
We’re here to support you plan for recovery post-COVID-19
and help you transition to Retail 3.0

We enable Unified Commerce by equipping staff with the digital tools
they need to serve the customers of tomorrow.

The role of the Store Associate will change. Are you ready?

Improve staff productivity and enable new use-cases such as Clienteling,
direct communication to customers and personalisation

Never out of Stock Stores with Minimal Inventory

Customers are now fully reliant on eCommerce. Will you leverage new customer behaviour
post COVID-19 to sell in-store and fulfil remotely?

New Store Formats

Combining physical and digital experiences in-store to optimise floor space,
inventory and provide a personalised memorable experience.

How are we helping you transition to Retail 3.0?

  • Store Staff need to Increase Productivity

    We help your skeleton store staff do more by providing them with the digital tools they need to serve more customers and increase sales.
  • Tackle overstock issues and offer new fulfilment

    Customers are now fully reliant on eCommerce. We help you to leverage new customer behaviour by selling in-store but fulfilling remotely.
  • New Store
    Format

    We combine the best of your physical and digital channels to optimise floor space, inventory and provide a personalised memorable experience.
Video: Bringing Digital In-Store with Mercaux

How It Works

Watch this short video to learn how
Mercaux
brings the benefits of digital into retail stores to drive sales uplift.
Watch Video

Why Mercaux?

  • EASY TO LAUNCH
  • POWERFUL
  • FLEXIBLE
  • EASY TO LAUNCH

    Minimal effort for retailers with no CAPEX

    • The Mercaux Integration Core enables integration with any systems or data formats, so there's no need to create bespoke integrations

    • Intuitive UI/UX interface and WiFi independency (screens appear instantly instead of loading) means fast adoption and high usage by sales associates

    • Mercaux HQ Analytics provides transparent launch, automated integration diagnostics and usage monitoring
    Architecture
    Easy to launch
  • POWERFUL

    Not just an App

    • All in-store engagement scenarios from Product Discovery through to Personalised Recommendations and Checkout are measured

    • In-store analytics including, customers’ interests, sales associate engagement, product funnel conversion and incremental sales generated using Mercaux

    • Leverage rich content and crowdsource fresh new content created 
by sales associates in-store with access to the powerful content engine
    Solutions
    Powerful
  • FLEXIBLE

    Adapts to your needs

    • Retailers choose their own digital transformation path and pace by switching on solutions based on current business needs and IT system readiness

    • Multi-platform and multi-device means that retailers can choose iOS or Android, and serve the app on iPads or Self-Service screens

    • Configurable UI / UX gives retailers the power to display their own branding and showcase their products across multiple media formats (e.g., imagery, videos, or social media content)
    Digital Transformation
    Flexible

Case Study

French Connection partnered with Mercaux to transform their customer experience, empower sales people, bring omnichannel capabilities in-store and streamline store operations. Watch this short 2 minute video to see how this increased conversion and basket size.
French Connection Video Play video
French Connection

Testimonials

Testimonials

View All
French Connection French Connection
“The speed and ease at which we have been able to implement Mercaux has been remarkable. We brought the best of digital into our stores, delivering the highest standards of service to our customers - increasing both store and online sales.”
Simon Donoghue, MD Retail & Ecommerce
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Learn More
UCB UCB
“Mercaux has been an exemplary partner in our digital transformation, not only helping us to deliver in-store technology into the hands of our sales people and thus increasing store and online sales, but also helping to pave the way for more streamlined store operations and communication processes.”
Ruslan Malich, Benetton Group, Country Manager
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Under Armour Under Armour
“Mercaux helped us shape the store of the future where the best of online & offline come together and enable us to provide our clients with superior customer service.”
Yaroslav Savin, CEO, Under Armour Russia,
Exclusive Franchisee
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Nike Nike
“Equipped with the sales assist app, Nike store associates improved the in-store customer shopping experience by offering complete looks, being able to instantly find required product and size, articulate product benefits and recommend matching items.”
Ekaterina Dobrovolskaya, Head of Nike department, Inventive Retail Group
Read Case Study
Learn More
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Selected Partners

  • Salesforce
  • SAP SE
  • Magento
  • Shopify
  • Aptos
  • Adyen

Contact Us for a Personal Demo

Let us know if you’d like us to give a demo and show you all the great features of the platform in person