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Mercaux & French Connection Client Success

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Retailers’ Top Investment Priorities 2018
  • 61%
    In-store
    Technology
  • 48%
    E-commerce
  • 39%
    New Markets

Taking the Pulse of Retail

Survey Results

The Leading Retail Platform

Enabling the In-Store Digital Transformation

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  • Benetton
  • French Connection
  • Kiko
  • Dufry

Creating the store of the future. Together.

At Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today. Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores.

  • Uplift in Sales
    8-14%
    Uplift in Sales
  • Capacity for Sales People
    +20%
    Capacity for Sales People
  • Weeks for Integration
    2-4
    Weeks for Integration

Enabling Retailers to Provide the Digital In-Store Experience

  • Sales Assist
    Sales Assist
    Empower sales people to be
    effective and trusted advisors
  • Omnichannel
    Omnichannel
    Leverage inventory and client
    information across off & online
  • Retail Execution
    Retail Execution
    Streamline communication and
    improve store operations
  • Mobile checkout
    Mobile checkout
    Provide a seamless checkout
    experience on the shop floor
Explore the Platform
Boost sales and transform the customer shopping experience
Our intuitive store apps provide sales people and customers with endless aisle, full product knowledge, styling suggestions, trending content, and instant checkout - proven to increase customer loyalty, conversion and basket size.
Powerful. Modular. Easy to integrate
Our SaaS retail platform is specifically designed to suit your business needs. It integrates easily by pulling data from your existing systems and enhances it in our cloud via machine learning. The solution can go live in as little as two weeks, with limited resourced needed from IT.
Unify the online and in-store customer shopping experience
Provide customers with a unified brand experience, by seamlessly sharing your digital content, product information, and inventory across your digital and physical sales channels. By enabling your omnichannel capabilities, we allow customers to buy products in-store, online and from other locations - all through our mobile App in one single transaction.
Collaborate and communicate
in real-time
Share retail guidelines, visual merchandising instructions and training materials directly with sales people on the store floor via the App. Engage sales people by enabling them to share in-store created content, provide product feedback, and upload store reports.
Finn Flare Case Study
+8% Sales Uplift by Leveraging In-Store Technology
In 5 months, Finn Flare digitised their 93 stores to enable omnichannel capabilities and bring digital content & product knowledge into the hands of Sales People.

As a result, they experienced an 81% jump in ecommerce sales and an 8% uplift in store sales due to increased basekt size and conversion.
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Benetton Case Study
Double digit uplift in store sales
Benetton partnered with Mercaux in several countries to provide their sales associates with all product information at fingertips, such as inventory availability, catalogue, looks, and cross-sell suggestions. By empowering sales people and providing real time guidelines from Head Office right in the app, Benetton increased their store sales up to 14% and improved customer experience.
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