Experiencia excepcional de compra
En la tienda y Remota

A Single App for Store Associates with Clienteling, Remote Selling, Assisted Selling, mPOS, and more. Supported by a suite of Self-Service Customer Solutions, including Self-Checkout.
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  • ri
  • alshaya
  • esprit
  • el
  • jigsaw
  • temdam
  • jm
  • vs
  • ct
  • sg
  • 12s

Fully Composable End-to-End
Store CX Platform

A suite of solutions to deliver the best Customer Experiences. All connected with your existing POS and E-com providers via Mercaux’s Universal Basket Layer, and supported by Mercaux Store Analytics.

  • Store Associates CX Solutions
  • Customers CX Solutions
  • Análisis exclusivo del punto de venta
Store Associates CX Solutions
Customers CX Solutions
Análisis exclusivo del punto de venta
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How Mercaux Boosts
Store Sales, Loyalty & Profitability

Turning your Store Associates into stars and increasing staff retention. Reducing friction and improving customer experience in key areas of the store.

Store Associates CX Solutions

From Assisted Selling, Clienteling, KPIs and Tasks through to In-Store Customer Interest Capture, Remote Selling, Fulfilment, Checkout, and Returns

  • Clienteling
  • Assisted Selling
  • Task Management
  • Venta Remota
  • Checkout
  • Citas
  • Operaciones de la Tienda
  • Fulfilment
  • My Performance
Store Associates CX Solutions
Clienteling
Assisted Selling
Task Management
Venta Remota
Checkout
Citas
Operaciones de la Tienda
Fulfilment
My Performance
Customers CX Solutions

Self-Checkout via Smartphone or Fixed Stations, Digital Fitting Rooms, Product Discovery Kiosks and Consumer Progressive Web App

  • Self-Service Kiosk
  • Self-Checkout
  • Progressive QR Web App
Customers CX Solutions
Self-Service Kiosk
Self-Checkout
Progressive QR Web App
Análisis exclusivo del punto de venta

Capture Customer In-Store behaviour incl. visits, interests, and wishlists, and more. Understand Store Associates engagement and analyse in-store product funnel, interests and lost sales

  • Capture Customer In-Store Behaviour
  • Understand Staff Engagement
  • Analyse Product Funnel
Unique Store Analytic
Capture Customer In-Store Behaviour
Understand Staff Engagement
Analyse Product Funnel
River Island
El proyecto ha sido asombroso y podría cambiar rápidamente las reglas del juego.
Springfield
Queríamos un partner que entendiera nuestras necesidades y nos ofreciera flexibilidad
French Connection
La rapidez y facilidad con la que hemos podido implementar Mercaux ha sido excepcional
TND
Mercaux es orientado a resultados que se pueden lograr rápidamente
12storeez
Mercaux proporcionó a los clientes un soporte de alta calidad e impulsó los KPIs principales
Jigsaw
Fue una decisión fácil volver a trabajar con Mercaux.
Casos de Éxito

Easy to Integrate
with your Systems

Strong partner network and pre-built integrations. Some below, and many more.

  • Commercetools
  • SAP SE
  • Magento
  • Shopify
  • Salesforce
  • Fluent Commerce
  • Talon.One
  • Adyen

Want to learn more?

Ready to Transform
your Stores ?

Contact our team to discuss your needs or get a demo.

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Contact us for
a Live Demo

Please fill in your details below and a member of the team will be in touch to arrange a convenient time for your demo: