What makes our solution unique?

Our next generation checkout experience provides customers with the flexibility and convenience to checkout a mixed basket of omnichannel items, using any device in-store.

Launch Fast

Introduce mPOS experience to your customers in as little as 8-12 weeks, including Tap to Pay.

Boost Omni Sales

Allow customers to create a mixed basket of items from that store, other stores, and online, checkout once, and fulfil through multiple channels.

Become Unified

Easily transfer checkout experience across various devices, interfaces and even sales channels.

Extend your Existing POS to mPOS

Extract greater value from your incumbent POS by connecting Mercaux’s “sidecar” mPOS, and allow your Store Associates to checkout anywhere in-store, by the customers side.

Checkout Anywhere In-Store

Create a digital basket on the store associates device and checkout using a handheld PED or tap-on-screen.

Checkout Anywhere In-Store
Flexible digital payment options

In addition to standard card payments, allow the customer to use any digital wallet, BNPL service, or even crypto-payments in-store.

Flexible digital payment options
Checkout Anywhere In-Store

Create a digital basket on the store associates device and checkout using a handheld PED or tap-on-screen.

Flexible digital payment options

In addition to standard card payments, allow the customer to use any digital wallet, BNPL service, or even crypto-payments in-store.

Fluid Basket Transfer and Scan&Go

Through our "Universal Baskets" concept, store associates transfer baskets to customers' personal devices via a QR Code, allowing customers to complete the transaction using their digital wallets.

Cross-device basket transfer

Facilitate seamless basket transfers between devices at any stage in the path-to-purchase. E.g., begin on a Store Associate device and transfer to customer for payment.

Transfer Basket to Customer
Customer Scan&Go

Customers easily access a Web App on their own device via QR code (no installation required), scan items, add to basket, pay using digital wallet, and go.

Customer Scan&Go
Cross-device basket transfer

Facilitate seamless basket transfers between devices at any stage in the path-to-purchase. E.g., begin on a Store Associate device and transfer to customer for payment.

Customer Scan&Go

Customers easily access a Web App on their own device via QR code (no installation required), scan items, add to basket, pay using digital wallet, and go.

Convert In-Store Baskets Online

Enable customers to checkout their online baskets in-store. For those not yet ready to purchase, send via email or WhatsApp, or save to their online profile to access at a later date.

Save baskets to online profile

Create baskets of items with customers in-store and save them to their online profile. These can be accessed later as abandoned baskets or wish lists.

Save baskets to online profile
Checkout online from store

Simplify checkout for mixed baskets in-store, combining items from the current store, other stores, and online. Checkout once and fulfil across multiple channels.

Checkout online from store
Checkout remotely

Engage with customers remotely via WhatsApp or email, create pre-populated digital baskets of items, and allow them to “pay by link” via e-com or digital wallet.

Checkout remotely
Save baskets to online profile

Create baskets of items with customers in-store and save them to their online profile. These can be accessed later as abandoned baskets or wish lists.

Checkout online from store

Simplify checkout for mixed baskets in-store, combining items from the current store, other stores, and online. Checkout once and fulfil across multiple channels.

Checkout remotely

Engage with customers remotely via WhatsApp or email, create pre-populated digital baskets of items, and allow them to “pay by link” via e-com or digital wallet.

Flexible Fulfilment & Returns

Offer your customers a range of fulfilment options, such as BOPIS, ROPIS, store-to-store reservation, fulfil and ship from store, by leveraging the capabilities of your existing OMS in Mercaux.

BOPIS / Click&Collect

Provide customers with options to buy online and pick up in-store (BOPIS), while offering staff a unified interface for easy order processing and fulfilling.

BOPIS
Reserve Items in Another Store

Easily check the availability of items in nearby stores and reserve them for customers to pickup at their convenience.

Reserve items in another store
Ship-from-stores

Efficiently manage omnichannel orders in-store, track order preparation, and hand over delivery to the relevant couriers.

Ship-from-store
Smart Returns and Exchanges

Make it easy for customers to return items to store, regardless of the purchasing channel, and display alternative recommendations to save the sale.

Smart Returns and Exchanges
BOPIS / Click&Collect

Provide customers with options to buy online and pick up in-store (BOPIS), while offering staff a unified interface for easy order processing and fulfilling.

Reserve Items in Another Store

Easily check the availability of items in nearby stores and reserve them for customers to pickup at their convenience.

Ship-from-stores

Efficiently manage omnichannel orders in-store, track order preparation, and hand over delivery to the relevant couriers.

Smart Returns and Exchanges

Make it easy for customers to return items to store, regardless of the purchasing channel, and display alternative recommendations to save the sale.

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