Eccezionale esperienza di acquisto
In negozio e Da remoto

A Single App for Store Associates with Clienteling, Remote Selling, Assisted Selling, mPOS and more. Supported by a suite of Self-Service Customer Solutions, including Self-Checkout
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  • ri
  • alshaya
  • esprit
  • el
  • jigsaw
  • temdam
  • jm
  • vs
  • ct
  • sg
  • 12s

Fully Composable End-to-End
Store CX Platform

A suite of solutions to deliver the best Customer Experiences. All connected with your existing POS and E-com providers via Mercaux’s Universal Basket Layer, and supported by Mercaux Store Analytics.

  • Store Associates CX Solutions
  • Customers CX Solutions
  • Analisi esclusiva del punto vendita
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How Mercaux Boosts
Store Sales, Loyalty & Profitability

Turning your Store Associates into stars and increasing staff retention. Reducing friction and improving customer experience in key areas of the store.

Store Associates CX Solutions

From Assisted Selling, Clienteling, KPIs and Tasks through to In-Store Customer Interest Capture, Remote Selling, Fulfilment, Checkout, and Returns

  • Clienteling
  • Assisted Selling
  • Task Management
  • Vendita da Remoto
  • Checkout
  • Appuntamenti
  • Operazioni in Negozio
  • Fulfilment
  • My Performance
Store Associates CX Solutions
Customers CX Solutions

Self-Checkout via Smartphone or Fixed Stations, Digital Fitting Rooms, Product Discovery Kiosks and Consumer Progressive Web App

  • Self-Service Kiosk
  • Self-Checkout
  • Progressive QR Web App
Customers CX Solutions
Analisi esclusiva del punto vendita

Capture Customer In-Store behaviour incl. visits, interests, and wishlists, and more. Understand Store Associates engagement and analyse in-store product funnel, interests and lost sales

  • Capture Customer In-Store Behaviour
  • Understand Staff Engagement
  • Analyse Product Funnel
Unique Store Analytic
River Island
Il progetto è stato sbalorditivo e potrebbe rapidamente rivoluzionare le carte in tavola
Springfield
Abbiamo trovato un partner che comprende le nostre esigenze con flessibilità
French Connection
La velocità e facilità con cui siamo stati in grado di implementare Mercaux è stata notevole
TND
Mercaux è molto concreta e orientata a raggiungere risultati in breve tempo
12storeez
Mercaux ha offerto un servizio di alta qualità e ha incrementato i nostri principali KPI
Jigsaw
È stato facile scegliere di lavorare ancora una volta con Mercaux
Successi clienti

Easy to Integrate
with your Systems

Strong partner network and pre-built integrations. Some below, and many more.

  • Commercetools
  • SAP SE
  • Magento
  • Shopify
  • Salesforce
  • Fluent Commerce
  • Talon.One
  • Adyen

Want to learn more?

Ready to Transform
your Stores ?

Contact our team to discuss your needs or get a demo.

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Contact us for
a Live Demo

Please fill in your details below and a member of the team will be in touch to arrange a convenient time for your demo: