Make every Store Associate a
Product Expert

Scan any barcode to instantly view omnichannel stock levels and confirm the availability of the selected item in the current store, nearby stores, and online inventory.

Utilise simple keyword searches or filter by multiple configurable parameters to instantly provide a shortlist of recommendations. Focus on items available in the selected store, simplifying the selection process, and seamlessly expand to online and other locations if needed.

Guide customers through a visually appealing sequence of questions to narrow down a curated list of recommended products based on the answers.

Share product description and product attributes, key selling points, specific product tags, linked materials and demonstration video to support product discovery. Highlight special offers, offer cross-selling and upselling recommendations to enhance shopping experience and drive additional sales.

Navigate through a variety of product parameters including size, color, filling, cover material, style and many more to match customer preferences and ensure availability of this specific configuration. This multidimensional approach tailors product page content, offering an ideal selection for diverse products, from electronics to home decor.

Save the sale of out-of-stock products by offering alternative suggestions in the same color, size, or type that are available for purchase in-store today.

Designed to centralise all your product combinations, from simple mix-and-match options to complex promotional bundles, the Gallery is a popular feature to provide instant inspiration to your customers.

Crowdsource mix-and-match ideas from your store team by providing a simple drag-and-drop tool that enables them to create complete outfits and product combinations effortlessly. Generate a wealth of cross-selling recommendations, further boosting sales and customer engagement.

Enhance your product pages and Looks/Bundles Gallery by integrating User Generated Content (UGC). Showcase real-life reviews, visuals, and leverage celebrity endorsements to build trust and positively influence buying decisions.

Manage in-store inventory requests with our feature configured for floor runners. Associates request products directly from the stockroom, while runners locate and bring the item to the shop floor, all within the App.

Whether products are available in-store, other stores, or online, Mercaux supports the creation of unified / mixed baskets, offering customers a seamless, integrated shopping experience across all channels

Share created baskets with all store users for a seamless experience. Allow the transfer of baskets in-store between customer and store associate device, or share them remotely via email, WhatsApp or SMS for purchase at a later date - track converted omnichannel baskets back to its creation.

Support a complete end-to-end shopping experience with the addition of mPOS - an extension to your existing POS, or a brand new payment service (with the support of next gen payment providers). For more information, visit our dedicated mPOS and checkout page [link!].