KPIs most commonly affected:

Sales
Sales
Conversion
Conversion
Customer LTV
Customer LTV

But did you know that these KPIs will also be positively impacted:

Saved Sales
Saved Sales
Units Per Transaction
Units Per Transaction
Reduced Churn
Reduced Churn
Purchase Frequency
Purchase Frequency
 Speed of Checkout
Speed of Checkout
O2O Conversion
O2O Conversion
Less Waiting at Register
Less Waiting at Register
New Customer Acquisition
New Customer Acquisition
Staff Productivity
Staff Productivity
Staff Retention
Staff Retention
Stock request Speeds
Stock request Speeds
Store Footfall
Store Footfall
Marketing Conversion
Marketing Conversion
Whatsapp replies
Whatsapp replies
NPS for brand
NPS for brand
360° Customer Knowledge
360° Customer Knowledge
Items added to Wishlist
Items added to Wishlist
Recommen<wbr/>dations
Recommendations
No. of Fitting Room items
No. of Fitting Room items
BOPIS Orders
BOPIS Orders
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We are seeing massive improvements to the number of clients that are being served through Clienteling. We are also seeing their basket size go up.  I’ll say overall the productivity of the store staff has improved a lot, especially with Clienteling and also the way we are engaging conversations on WhatsApp has improved a lot.
Head of Digital Transformaiton
The Alshaya Group

Here’s a small snapshot of what our customers are experiencing today:

  • +8-10x
    Return on Investment
  • +5-9%
    Increase in Store Sales
  • +20%
    Time saved for Sales People

Want to Positively Impact your Own Business Critical KPIs?

Get in contact and we will provide you with a bespoke forecast of the type of performance you can expect from deploying Mercaux in-store:

Ready to Transform
your Stores ?

Contact our team to discuss your needs or get a demo.

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