The Mobile Platform
Created For Retailers

Transforming retail by unifying the shopping experience across online and in-store

Enabling the Digital In-Store Experience

App for Sales People
Support & Empower Sales People to Become Trusted Advisors
Customer-Facing Solution
Engage & Inspire Customers with Digital Content
Web Portal for HQ
Gain Visibility and Control Over In-Store Activities

In-store Solution

for Sales People & Customers

Inventory Check & Endless Aisle
Cross-Sell & Alternatives
Looks & Social Content
Customer History & Preferences
Communication from Head Office
Omnichannel & Payments

Head Office Portal

for Content & Analytics

Capture Customer Data & Preferences
Use the Power of AI for Merchandising
Curate & Push Content in Real-time
Share Guidelines and VM Directions
Communicate with Stores in Real-time
Moderate Looks Created by Sales People

End-to-End Digital In-Store Solution for Retailers

Sales Assist

Empower Sales People

Transform your sales people into effective and trusted advisors by providing them with full product knowledge, inventory overview, endless aisle and styling suggestions. Enable them to create looks in the app, share trending digital content with customers and complete transactions.

See how Benetton Increased Store Sales up to 14%

Omnichannel

Unify the Online and In-Store
Shopping Experience

Bring the benefits of digital into physical stores and enhance the customer journey by unifying it with the online experience. Allow customers to buy products in-store, online and from other locations in one seamless transaction. Leverage your CRM in-store and serve customers based on their shopping preferences.

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In-Store Content & Analytics

Curate Content & Capture
In-Store Data

Manage and curate content within the Web Portal: create cross-sell suggestions, moderate looks created by sales people and push specific products in real-time. Capture sales peoples’ activities and customer behavior in-store. Run the product analytics tool to optimize store operations.

Discover how L.K.Bennett delivered a unique and personalised shopping experience

Store Operations & Communications

Collaborate and Communicate In
Real-Time

Streamline communications by empowering Head Office to share retail guidelines, visual merchandising instructions and training materials directly with sales people via the App. Enable stores to upload reports, share ideas and product feedback and communicate with Head Office in real-time.

Learn how retail teams can benefit from Store Digitisation

Customer-Facing Solution

Engage Directly With Customers

Engage directly with customers across a multitude of interfaces including self-service in-store kiosks and personal smart phones app. Inspire them with trending content, personalize suggestions based on shopping preferences and provide a smooth path to purchase both on mobile and in-store.

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Fast & Easy Platform Integration

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Mercaux Usage

Sales People love the Mercaux app.
See it in numbers

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Benetton

Double digit uplift in Store sales

Read Case Study
Mercaux Integration

Easy-to-understand infographics that explain
how it works

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