Latest Reports
9 min read
The Pulse of Retail 2023
As part of our commitment to the retail industry, we carry out annual research with senior executives working in retail. Alongside our MACH Alliance partners, this year, we surveyed 500 retailers to take the 'Pulse of Retail' for Next Generation Retail. We examined retailers' plans to invest through the global recession, and the deployment of in-store technologies.
Show all
6 min read
The True Cost of Ownership: Legacy vs Next Gen POS
How do you go about choosing the right POS vendor? We be dive in depth into the hidden costs and challenges, including ROI, infrastructure, speed of implementation and upgrades, as well as future-proofing.
9 min read
What is Composable Architecture?
You might have heard of Decomposed Architectures before, but what does it all actually mean, and why is it so fundamental for future-proofing your retail business?
6 min read
Buyers Guide to Remote Selling
The right Remote Selling software can provide the framework to facilitate inbound and outbound conversations, as well as tailored talking tracks. With lots of vendors to choose from, how do you select the right one for you?
Although still early days, the results from the project have been astounding and could quickly become a game changing development for River Island when the decision is made to rollout to the wider estate.
Read River Island’s Success Stories
Latest Blog Posts
What we’ve been reading
Show all
February 16, 2023
16 min read
UK Retailers Lead US Counterparts in Adopting In-Store Payments Innovations
Brick-and-mortar retailers in the United States and the United Kingdom faced stiff competition in 2022 as consumers continued to shop online for everything from essential grocerie...
February 13, 2023
10 min read
To Get Rid Of Excess Inventory, Retailers Turn To ‘Endless Aisle’
As businesses grapple with this excess inventory, they’ve relied on a number of strategies, like discounting, to sell products to consumers that would otherwise collect dust. But...
January 6, 2023
30 min read
Why 2023 Will Set a New Baseline for Retail
The extraordinary times are over, according to BoF. Retailers are preparing for a year of setting a new baseline as pandemic-related disruptions ease. The slowing pace of e-commer...
Webinar Recordings
February 28, 2023
In-Store Digital Transformation 2023
As part of the popular Pulse of Retail series, in this webinar, viewers had the opportunity to hear from successful, digitally-focused retailers on their past experiences with and sentiments on deploying in-store retail technology.
Speakers:
David Miller, CMO at Mercaux and Pulse of Retail Author
David Edwards, Head of Architecture at River Island
Khang Tran, Retail Operations Manager at Stadium Goods
June 6, 2021
Remote Selling via WhatsApp
In this webinar, Mercaux’s CEO shares examples of how our newest solution is providing a new revenue stream by communicating with remote shoppers.
Speakers:
Olga Kotsur
David Miller
May 6, 2021
A Venture Capitalist’s View on Retail Tech Trends for the Retail Board
General Partner of Leading Retail Technology investors, Nauta Capital, shares their view on the growing Connected Retail space.
Speakers:
Olga Kotsur
Carles Ferrer Roqueta
MERCAUX’s Solutions Powering Connected Retail
Show all
Next Gen POS
Frictionless checkout through decomposed experience, basket and checkout layers
Sales Assist & Omnichannel
Empower Sales Associates and Increase In-Store and Online Sales Through Powerful Digital Tools
Consumer QR App
The power of Mercaux, in the hands of your customers from the comfort of their private devices
