Unlike legacy providers, we have always championed MACH principles in every solution we bring to the market for the agility, flexibility and speed it gives to our retail partners. By being accepted into The Alliance, our solutions have been independently accredited through a thorough business and technical due diligence to ensure that MACH philosophies, principles and architectures are all adhered to.
What does this mean for the retail community?
Achieve true Omnichannel success with all online and in-store digital systems speaking to one another and sharing data (e.g. customer behaviours) via API connectors
Universal Basket Creation provides your customers with the ability to create and take their basket anywhere - online, offline and everywhere in between
Next Generation Checkout is achieved through the Universal Basket being made available to all channels and interfaces, so customers can transact anywhere
Open Source API Ecosystem opens the possibility for multiple suppliers to support different areas of the business (e.g. your online and in-store Next Gen specialists)
Growing Customer Expectations for the store (which has traditionally found it hard to keep up with online) can now be exceeded in a short period of time
Continually improve existing solutions with regular unobtrusive updates, instead of big disruptive system upgrades that require an element of downtime
Speedier Digital Transformation by new solutions being simply “connected” to the existing digital ecosystem, instead of requiring a lengthy integration process
Streamlined Workflows and Processes for internal IT teams so they can focus their attention on other transformation projects that are taking place in the business
Cloud-based Ecosystem means that solutions are always on, can be accessible from anywhere and can be scaled indefinitely
Cost Effective Now and in the Future by removing the need to continually invest in large CAPEX-intensive updates or replatforming that are commonplace in retail
