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The speed and ease at which we have been able to implement Mercaux has been remarkable. We brought the best of digital into our stores, delivering the highest standards of service to our customers - increasing both store and online sales.
French Connect launched Digital Connect across stores in the UK, including their Oxford Street flagship and the newly opened 2,885 sq ft concept store in Manchester.
Digital Connect was launched with the following objectives:
French Connection experienced an exemplary project progression which started with a fast system integration, smooth kick-off and seamless rollout across stores