Exceptional Shopping Experiences
In-store & Remotely

A Single App for Store Associates with Clienteling, Omni-POS, Fulfilment, Remote Selling and more, supported by a suite of Self-Service Customer solutions, including Self-Checkout
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  • Transform Your Retail Business with our Omnichannel Store Platform

    Our MACH-certified platform allows you to transform your stores at your own pace. Connect the Endless Aisle, enable Clienteling, or process Omnichannel orders through next-gen POS. Add Digital Fitting Rooms or Remote Selling as needed. Start and progress at your own pace with full autonomy.

    Fully Composable End-to-End Platform

    Comprised of a Store Associate App (including omni-POS) and Self-Service Solutions. All connected via Omnichannel Universal Baskets and supported by Analytics.

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    Connects seamlessly with your current tech stack

    • Commercetools
    • SAP SE
    • Magento
    • Shopify
    • Salesforce
    • Fluent Commerce
    • Talon.One
    • Adyen
    A Single Modular App for Store Associates
    From Assisted Selling, Endless Aisle and Clienteling, through to In-Store Interest Capture, Remote Selling, Checkout, Fulfilment & Returns
    Self-Service Solutions for In-store Customers
    Self-Checkout via Smartphone or Fixed Stations, Digital Fitting Rooms, Product Discovery Kiosks and Consumer Progressive Web App
    Insights for HQ Teams
    Customer Behaviour from First Touch, through to Basket Creation & Checkout, Sales Associate Activity & Attribution, and Product Funnel Interest Data

    Product Video 2023

    What were the big product milestones from 2022, and what does 2023 hold in store?

    Hear from Team Mercaux, customer River Island, and our partners, MACH Alliance, Fluent Commerce and Orium.

    Mercaux QR App
    River Island
    The project has been astounding and could quickly become a game changing development
    We found a partner who understood our commercial needs and provided flexibility
    French Connection
    The speed and ease at which we have been able to implement Mercaux has been remarkable
    Mercaux is very practical and attentive to results that can be achieved in a short period of time
    Mercaux has provided customers with high quality support and boosted our main KPIs
    It was an easy decision to work with Mercaux once again.
    View Customer Successes

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