Transform Shopping Experiences
with Data and AI
In-Store & Remotely

A Gateway for your Data and best-in-class AI into stores, and a source of unique in-store data for Unified Commerce intelligence.

Composable and Intelligent
End-to-End Store CX Platform

A suite of solutions to deliver the best Customer Experiences, in-store and remotely. Connected with existing Backend, Data, and AI providers, as well as E-com and POS, and powered by Mercaux Data and Intelligence.

Store Associates Single App
Customers CX Solutions
Data Capture & Intelligence

Store Associates Single App

Customers CX Solutions

Data Capture & Intelligence

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Practical AI-powered solutions to boost Sales, Loyalty & Profitability

Copilot for Store Associates that helps them excel in Sales and Operations, and increases Staff retention. Integrated with Customer CX solutions and powered by Data and Intelligence layers.

From AI-powered Assisted Selling, Clienteling, KPIs and Tasks through to Remote Selling, Fulfilment, Checkout, and more

Clienteling

Assisted Selling

Online to Offline

Remote Selling

Checkout

Task Management

Store Operations

Appointments

Fulfilment

My Performance

Self-Checkout via Smartphone or Fixed Stations, Digital Fitting Rooms, Product Discovery Kiosks and Consumer Progressive Web App

Integrate with and enhance existing AI to deliver hyper-personalised experiences. Leverage next-best action, micro-segmentation, and capture unique in-store data.

It was an easy decision to work with Mercaux once again.

Beth Butterwick, CEO at Jigsaw.

Mercaux has a very strong team and were able to launch the project in-store in a span of seven weeks

Kalai Selvam, Head of Digital

The project has been astounding and quickly became a game changing development

Paul Cooper, Director of Technology Operations

We found a partner who understood our commercial needs and provided flexibility

Almudena Cárdenas, director of Projects and Innovation

The speed and ease at which we have been able to implement Mercaux has been remarkable

Simon Donoghue, MD Retail & Ecommerce

Mercaux is very practical and attentive to results that can be achieved in a short period of time

Pedro Esquivias, Chief Customer Officer

Mercaux has provided customers with high quality support and boosted our main KPIs

Aliya Khasianova, Head of Omnichannel Sales

It was an easy decision to work with Mercaux once again.

Beth Butterwick, CEO at Jigsaw.

Mercaux has a very strong team and were able to launch the project in-store in a span of seven weeks

Kalai Selvam, Head of Digital

View Customer Successes

Serving multiple Verticals

Flexible Integrations that
don’t hold you back

Go-live in as little as 2 weeks, utilising pre-built connectors or leveraging our proprietary “integrations hub” for new developments

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Onboarding Process

Learn how you can begin your digital transformation journey in as little as a few weeks from the project’s kick-off and integration, through to in-store launch.

Buyers Guide to Remote Selling

The right Remote Selling software can provide the framework to facilitate inbound and outbound conversations, as well as tailored talking tracks.

Buyers guide to Clienteling

The right Clienteling software can increase in-store and online sales, improve brand loyalty and grow customer lifetime value.

Jigsaw's CX Transformation

Learn how Assisted Selling & Digital Styling redefine how customers interact with Jigsaw’s stores & Store Associates

What is Composable Architecture?

Composable Architecture means that every component of a retailer’s digital offering is pluggable scalable and easily replaceable.
Click here to download your guide.

Ready to Transform
your Stores ?

Contact our team to discuss your needs or get a demo.

Request Demo

We are Hiring! Apply Today

Transform Shopping Experiences
with Data and AI
In-Store & Remotely

Composable and Intelligent
End-to-End Store CX Platform

Practical AI-powered solutions to boost Sales, Loyalty & Profitability

Serving multiple Verticals

Flexible Integrations that
don’t hold you back

Recommended Content

Want to learn more?

Ready to Transform
your Stores ?

Contact us for
a Live Demo

Thank You for Your Request!

Transform Shopping Experiences with Data and AI In-Store & Remotely

Composable and Intelligent End-to-End Store CX Platform

Practical AI-powered solutions to boost Sales, Loyalty & Profitability

Serving multiple Verticals

Flexible Integrations that don’t hold you back

Recommended Content

Want to learn more?

Ready to Transform your Stores ?

Contact us for a Live Demo

Thank You for Your Request!

Transform Shopping Experiences
with Data and AI
In-Store & Remotely

Composable and Intelligent
End-to-End Store CX Platform

Flexible Integrations that
don’t hold you back

Ready to Transform
your Stores ?

Contact us for
a Live Demo