Resource of the Month:
A Buyer’s Guide to
Clienteling Software

Latest Reports

9 min read
The Rise of Remote Selling in Retail
With some shoppers unwilling to return to stores, how can retailers arm their Store Associates with the digital tools to sell remotely? To discover more, we conducted an industry-wide survey of 1,000 consumers.
6 min read
The Buyer's Guide to Clienteling
The right Clienteling software can increase in-store and online sales, improve brand loyalty and grow customer lifetime value. With lots of vendors to choose from, how do you select the right solution for your needs?
9 min read
The Ultimate Guide to the Connected Store
This guide highlights how and why you should think about launching the connected store to drive business growth and meet heightened customer expectations.
6 min read
Digital Innovations in Retail
A panel of industry leaders had a frank and honest discussion on the successes (and struggles) that come with pursuing innovation to support growth in the Retail Industry.
Integration of the Mercaux App with our existing technologies was extremely easy and took just a few weeks... it has resulted in big improvements to conversion.
Ekaterina Dobrovolskaya, Head of Nike department,
Inventive Retail Group
Read our Customers’ Success Stories

Latest Blog Posts

June 16, 2021
2 min read
Mercaux Launches New Digital Fitting Room Solution to Improve In-Store Conversion
Mercaux, the single platform digitising retail stores, today announces the release of Digital Fitting Rooms, the latest in their suite of ‘Connected Customer’ solutions. Mercau...
June 9, 2021
4 min read
CASE STUDY: In-House Development v. Third Party Vendor?
If you’re considering deploying a new retail tech solution, the decision making process typically whittles down to two options; 1. Build a customised solution for your specific ...
May 21, 2021
3 min read
Supersports Launch with Mercaux to Deliver Omnichannel Experiences
Thailand’s largest sports retailers, SUPERSPORTS, subsidiary of CRC Sports, Central Group, announces a new partnership with Mercaux, the company offering a single platform to dig...

What we’ve been reading

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June 1, 2021
30 min read
Discovery: Five start-ups transforming stores for Tesco and Holland & Barrett
Retail Week’s latest report reveals how retailers and brands can stand to benefit from the raft of incredible tech solutions on the market across stores...
May 17, 2021
30 min read
Shopify — New Shopping Behaviours in Post‑Pandemic UK
Learn which pre-pandemic shopping habits will return, which have changed forever, and how new trends will shape the way independent retailers serve customers going forward....
April 7, 2021
9 min read
Mercaux launches remote selling solution via WhatsApp
Mercaux, the digital transformation company turning retail stores into multi-purpose centres, today announced the release of its new solution, Remote Selling via WhatsApp....

Webinar Recordings

Digitalisation
June 6, 2021
Remote Selling via WhatsApp
In this webinar, Mercaux’s CEO shares examples of how our newest solution is providing a new revenue stream by communicating with remote shoppers.

Speakers:

Olga Kotsur

David Miller

Retail Transformation
May 6, 2021
A Venture Capitalist’s View on Retail Tech Trends for the Retail Board
General Partner of Leading Retail Technology investors, Nauta Capital, shares their view on the growing Connected Retail space.

Speakers:

Olga Kotsur

Carles Ferrer Roqueta

Retail Transformation
July 13, 2020
Panel Discussion: Acceleration in Digital Innovation
Join our panel of retail industry leaders who share their successes (and struggles) of pursuing innovation in the retail industry.

Speakers:

Dimas Gimeno (Chairman Skintelligence), Carlos Soler Duffo (Tous), Javier Vello Cuadrado (EY), Olga Kotsur (Mercaux), Beth Butterwick (Consultant Operating Partner)

Podcasts

MERCAUX’s Solutions Powering Connected Retail

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Clienteling
Single Customer View across all channels and Personalised Store Interactions
Sales Assist & Omnichannel
Empower Sales Associates and Increase In-Store and Online Sales Through Powerful Digital Tools
Consumer QR App
The power of Mercaux, in the hands of your customers from the comfort of their private devices
Self Service Kiosk
Combine digital and physical experiences in-store and Empower and engage customers with rich content