Latest Reports

9 min read
The Pulse of Retail 2023 - Peak Season
Want the latest retail insights as we enter Peak Season? A new special edition of our annual Pulse of Retail 2023 report delves into the minds of hundreds of leading senior retailers worldwide.

Benchmark your transformation and get ahead of the competition with our recommendations now:

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6 min read
Business Value of MACH
Mercaux is happy to support our MACH Alliance partners, Xiatech and Onestock, in revealing the business value of MACH. Download this inaugural report here.
9 min read
What is Composable Architecture?
You might have heard of Decomposed Architectures before, but what does it all actually mean, and why is it so fundamental for future-proofing your retail business?
6 min read
Buyers Guide to Remote Selling
The right Remote Selling software can provide the framework to facilitate inbound and outbound conversations, as well as tailored talking tracks. With lots of vendors to choose from, how do you select the right one for you?
Although still early days, the results from the project have been astounding and could quickly become a game changing development for River Island when the decision is made to rollout to the wider estate.
Paul Cooper, Director of Technology Operations,
River Island
Read River Island’s Success Stories

Latest Blog Posts

What we’ve been reading

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February 16, 2023
16 min read
UK Retailers Lead US Counterparts in Adopting In-Store Payments Innovations
Brick-and-mortar retailers in the United States and the United Kingdom faced stiff competition in 2022 as consumers continued to shop online for everything from essential grocerie...
February 13, 2023
10 min read
To Get Rid Of Excess Inventory, Retailers Turn To ‘Endless Aisle’
As businesses grapple with this excess inventory, they’ve relied on a number of strategies, like discounting, to sell products to consumers that would otherwise collect dust. But...
January 6, 2023
30 min read
Why 2023 Will Set a New Baseline for Retail
The extraordinary times are over, according to BoF. Retailers are preparing for a year of setting a new baseline as pandemic-related disruptions ease. The slowing pace of e-commer...

Webinar Recordings

Digitalisation
October 3, 2023
Pulse of Retail: Peak Season Special Webinar

Speakers:

David Miller

Digitalisation
August 8, 2023
Breaking Barriers with BIPO: The Game-Changing development in Omnichannel Retailing

Speakers:

Olga Kotsur

Digitalisation
August 10, 2023
Unleashing the Retail Revolution: Discover Self-Service Solutions that Drive Success

Speakers:

Shaun Britton

Digitalisation
August 15, 2023
Empower Your Store Associates: Unveiling Ultimate Tools for Boosting Morale & Sales

Speakers:

Olga Kotsur

Retail Transformation
August 22, 2023
Redefining Retail Experiences: The Omnichannel Store Platform for Home Goods & DIY Stores

Speakers:

David Miller

Retail Transformation
August 23, 2023
Unveiling the Art of Possible: Captivate Jewellery Shoppers with Transformative In-Store Solutionst

Speakers:

David Miller

Retail Transformation
August 29, 2023
Step into the Future of Footwear Retail and Elevate the In-Store Shopping Experience

Speakers:

David Miller

Retail Transformation
August 30, 2023
Breakthrough in Beauty: Unveiling the In-Store Appointment, Browse, and Purchase Super App

Speakers:

David Miller

Retail Transformation
August 30, 2023
The Next Era of Consumer Electronics Retail: In-Store Digital Solutions

Speakers:

David Miller

Digitalisation
February 28, 2023
In-Store Digital Transformation 2023

Speakers:

David Miller, CMO at Mercaux and Pulse of Retail Author

David Edwards, Head of Architecture at River Island

Khang Tran, Retail Operations Manager at Stadium Goods

Digitalisation
June 6, 2021
Remote Selling via WhatsApp

Speakers:

Olga Kotsur

David Miller

Retail Transformation
May 6, 2021
A Venture Capitalist’s View on Retail Tech Trends for the Retail Board

Speakers:

Olga Kotsur

Carles Ferrer Roqueta

MERCAUX’s Solutions Powering Connected Retail

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Clienteling
Single Customer View across all channels and Personalised Store Interactions
Sales Assist & Omnichannel
Empower Sales Associates and Increase In-Store and Online Sales Through Powerful Digital Tools
Consumer QR App
The power of Mercaux, in the hands of your customers from the comfort of their private devices
Self Service Kiosk
Combine digital and physical experiences in-store and Empower and engage customers with rich content