Supporting multiple verticals
Tryano Case Study
Superior Customer Service and Increased Sales
Mercaux has helped our sales team to provide a better experience for our guests. They have been attentive and responsive to all our needs and challenges which in turn has helped us improve our business and increase sales.
Project Details & Objectives
Tryano wanted a solution that helped the sales team provide a better experience for their guests, which in turn would lead to an increase in sales.
-
Empower Sales Teams -
Superior Customer Experiences -
Increase Sales in-store
Solutions
Sales Assist & Omnichannel
Sales Assist & Omnichannel
Empower Sales Associates and Increase In-Store and Online Sales
Digital Styling
Digital Styling
Turns sales associates into styling experts offering looks approved by the brand and showing the best how-to-wear suggestions
Store Operations
Store Operations
Reporting on VM operations with the possibility to communicate with HQ in real-time and make corrections according to their comments
Clienteling
Clienteling
Single Customer View across all channels and Personalised Store Interactions
Floor Runner
Floor Runner
Save time by eliminating endless replenishments trips to the stock room by sending requests directly from the shop floor to staff in the stock room.
Analytics
Analytics
Track Sales Associate behaviour in-store
Rollout
Results & Effects
-
20Devices used in store -
500-700Events per day -
Up to $5,3KAdditional sales a month
