Omnichannel & Mobile Check Out

Single View Across Channels

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Create rich and consistent experiences across every touch point by connecting the off and online customer journey. With Mercaux’s intuitive omnichannel solution, sales people can handle multiple baskets, access inventory and reserve items in other stores, order products online or email the basket directly to customers to shop later. The options to shop the aisle are endless.

Functionalities

Mobile Checkout
Check out customers conveniently from the app anywhere in the store with products from the web, in store or other stores.
Endless Aisle
Access to full product catalogue across the estate with real time inventory in-store, across stores and online.
Click & Collect
Manage orders from other stores and prepare orders from the web with the click & collect basket.
Bring In-Store Basket Online
Email personalised looks and baskets to customers to browse online at their own convenience.

Results & Effects

  • Connect on and offline customer journey
    Connect on and offline customer journey
  • Increase online orders from stores and traffic to web
    Increase online orders from stores and traffic to web
  • Improved customer lifetime value
    Improved customer lifetime value
30,000+
In-Store Online
Orders
were captured by using
Mercaux in 2018

Contact Us for a Personal Demo

Let us know if you’d like us to give a demo and show you all the great features of the platform in person