How are we unique?

Next Generation POS from Mercaux consists of a decomposed experience, basket and checkout layer, meaning that a customer can start a journey in one channel (in-store, online or remotely), pick it up in another, and complete the checkout wherever, and however they want.

Freedom from your Legacy Monolithic POS

  • Fluidity
    Easily transfer Universal Baskets between all online and offline channels
  • Empower and engage customers with rich content in-store
    Flexibility
    Omnichannel Checkout using any device and payment method
  • Improve efficiency and increase UPT & Conversion
    Freedom
    Eliminate legacy monolithic POS maintenance & upgrade costs

Solution Benefits

Ease of Integration

  • Composable architecture integrates easily with your existing tech stack
  • No on-prem hardware, just the store associate and customer self-service devices
  • Deploy as many devices as you wish, whilst having a single cash/receipt station

Future-proof

  • Composability makes it easy to switch on new functionalities
  • Solution updates and upgrades are conducted entirely remotely in the cloud
  • No time and money needed for maintenence or system upgrades

Enhanced Customer Experience

  • Customers choose where, when and how they transact on their omnichannel journey
  • Any cash, card or online digital payment (e.g. BNPL) now accepted in-store
  • New service models supported, such as mixed baskets and Reverse ROPO

Facilitate Universal Baskets

  • Create a universal basket in-store using assisted selling or customer device
  • Transfer the basket via devices in-store, via a URL in a Whatsapp remote selling conversation
  • Complete the transaction on any device in-store, or through an online partner

Flexible Payments

  • Continue to accept traditional cash and card payments in-store
  • Introduce new online payments in-store such as PayPal, BNPL (e.g., Klarna) or SSO (e.g., Bolt)
  • Pay using own device, store associate device or via ecommerce at a later date

End-to-End Reporting

  • Follow the customer’s omnichannel journey from first touch to final checkout
  • Introduce in-store behaviours to your sales attribution modelling
  • Provide fair recognition to in-store and online teams that contributed towards a sale

API-First Integration

Mercaux's composable architecture makes it quick and easy to integrate as it easily digests connections from your existing online and in-store tech stacks.

Are you ready for Freedom?