How are we unique?
Next Generation POS from Mercaux consists of a decomposed experience, basket and checkout layer, meaning that a customer can start a journey in one channel (in-store, online or remotely), pick it up in another, and complete the checkout wherever, and however they want.
Freedom from your Legacy Monolithic POS
Legacy monolithic POS is a huge drain on resources, delivers minimal business value and suppresses innovation. Mercaux’s Next Gen Composable POS is cloud-based and API-first, resulting in:
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Fluidity
Easily transfer Universal Baskets between all online and offline channels -
Flexibility
Omnichannel Checkout using any device and payment method -
Freedom
Eliminate legacy monolithic POS maintenance & upgrade costs
Solution Benefits
Ease of Integration
- Composable architecture integrates easily with your existing tech stack
- No on-prem hardware, just the store associate and customer self-service devices
- Deploy as many devices as you wish, whilst having a single cash/receipt station
Future-proof
- Composability makes it easy to switch on new functionalities
- Solution updates and upgrades are conducted entirely remotely in the cloud
- No time and money needed for maintenence or system upgrades
Enhanced Customer Experience
- Customers choose where, when and how they transact on their omnichannel journey
- Any cash, card or online digital payment (e.g. BNPL) now accepted in-store
- New service models supported, such as mixed baskets and Reverse ROPO
Facilitate Universal Baskets
- Create a universal basket in-store using assisted selling or customer device
- Transfer the basket via devices in-store, via a URL in a Whatsapp remote selling conversation
- Complete the transaction on any device in-store, or through an online partner
Flexible Payments
- Continue to accept traditional cash and card payments in-store
- Introduce new online payments in-store such as PayPal, BNPL (e.g., Klarna) or SSO (e.g., Bolt)
- Pay using own device, store associate device or via ecommerce at a later date
End-to-End Reporting
- Follow the customer’s omnichannel journey from first touch to final checkout
- Introduce in-store behaviours to your sales attribution modelling
- Provide fair recognition to in-store and online teams that contributed towards a sale
API-First Integration
Mercaux's composable architecture makes it quick and easy to integrate as it easily digests connections from your existing online and in-store tech stacks.
