Sales Assist & Omnichannel

Empower Sales Associates and Increase In-Store and Online Sales

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Results & Effects

  • Improve Sales Associates productivity 
and sales efficiency by 20%
    Improve Sales Associates productivity and sales efficiency by 20%
  • Increase in-store Units Per Transaction and Conversion
    Increase in-store Units Per Transaction and Conversion
  • Transfer customers seamlessley
between online and offline channels
    Transfer customers seamlessly between online and offline channels

Functionalities

Scan & Search
Scan a barcode to instantly reveal availability
and product information, or use the powerful search and filter functionality to display recommendations from the full endless aisle catalogue.
Endless Aisle Catalogue
Powerful search by size, colour and attributes
or a combination of the above. View the full range
of products you sell in-store, as well as endless aisle of other products sold online and in other stores.
Powerful Selling Content and Recommendations
View key selling points of each product including styling recommendations, reviews and inspiring videos. Easy access to product details, including size guidelines, care and fabric instructions that match online.
Product Not Available
In-Store?
View similar product alternatives from the in-store collection when a product is out of stock or order online or in another store.
Bring In-Store Basket Online
Email (or send via text) personalised looks and baskets directly to a customer’s inbox so they can view and purchase online at a later date. Give Sales Associates commission for generating online sales.
Lost Sales Recapture
Access to full product catalogue across the estate with real time inventory in-store, across other stores and online.
80,000+
In-Store Online Orders
were captured by using
Mercaux in 2019

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