Solutions
Descripción del producto
Soluciones modulares ajustadas a tu hoja de ruta para la transformación digital
Mejora la experiencia del cliente en la tienda y aumenta las ventas
Las soluciones principales de Mercaux equipan a los vendedores con las herramientas necesarias para personalizar la experiencia de compra del cliente, mejorar la eficiencia de la tienda y aumentar las ventas online y offline. Las funciones adicionales elevan la tienda hacia un ecosistema digital totalmente integrado. Nuestra plataforma es totalmente modular, esto significa que los retailers pueden escoger los módulos que se adaptan a sus necesidades y nivel de preparación de los sistemas existentes.
Core Solutions
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Sales Assist & Omnichannel
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Clienteling
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Self-Service
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Más informaciónEmpower Sales Associates with the tools to deliver superior
customer experiences- Product availability, details, comparisons, and cross-selling
- View the endless aisle catalogue and place online orders
- Powerful selling content and styling recommendations
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Más informaciónDeliver a highly personalised shopping experience in-store and remotely
- 360° customer view including purchase history, interactions etc.
- Use past engagement data to personalise the experience
- Capture in-store product interests to leverage in other channels
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- Self-service Kiosks
- B2C Web App
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Más información
- Touch screen kiosks display the endless aisle of products
- Browse the catalogue or use powerful search to find the perfect product
- Access real-time availability of products in-store, in other stores and online
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Más información
- Easy to launch Web App by QR Code or short URL
- Scan barcodes for product information and availability in-store and online
- Powerful selling content, cross-selling, alternatives and styling recommendations
Core Solutions
Sales Assist & Omnichannel
Empower Sales Associates with the tools to deliver superior customer experiences
Clienteling
Deliver a highly personalised shopping experience in-store and remotely
Self-Service
Product availability, endless ailse catalogue and inspirational content in shoppers’ own hands
Supported by HQ Platform
- In-Store Data Analytics
- Content Management System
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In-Store Data AnalyticsMás informaciónDeliver a superior shopping experience by utilising in-store customer behaviour, staff performance and product data
- Reveal the reasons behind low conversion or basket size
- In-depth app analytics reflecting different staff behaviours
- Data transfer to your BI, planning and marketing automation software
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Content Management SystemMás informaciónConfigure every element of the App to match your branding and anage all the content displayed
- Configure the app to match your branding
- Manage all the content that’s displayed in the App
- Define what products to offer as alternatives or cross-sell
Supported by HQ Platform
In-Store Data Analytics
Deliver a superior shopping experience by utilising in-store customer behaviour, staff performance and product data
Content Management System
Configure every element of the App to match your branding and anage all the content displayed
Add-On Solutions
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Level 1
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Level 2
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Elevate your in-store capabilities to a more advanced levelMás información
- VM Guidelines & Training
- Click & Collect
- Styling & Bundling
- Floor Runner
- Social Media
- Store Communications
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Our most advanced solutions result in a fully
integrated digital ecosystemMás información- AI Recommendations
- Mobile Checkout
- Advanced Product Analytics
Add-On Solutions
Level 1
Elevate your in-store capabilities to a more advanced level.
Level 2
Our most advanced solutions result in a fully integrated digital ecosystem
The Missing Piece of the Unified Commerce Puzzle
The Missing Piece of the Unified Commerce Puzzle
Retailers have long benefited from many isolated digital touch points to help inform future strategies. The missing piece of the puzzle, however, has always been the store. Mercaux’s In-Store Cloud derives granular in-strore data and connects with other digital touch points to deliver superior omnichannel customer experiences.
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