Descripción del producto

Soluciones modulares ajustadas a tu hoja de ruta para la transformación digital

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Las soluciones principales de Mercaux equipan a los vendedores con las herramientas necesarias para personalizar la experiencia de compra del cliente, mejorar la eficiencia de la tienda y aumentar las ventas online y offline. Las funciones adicionales elevan la tienda hacia un ecosistema digital totalmente integrado. Nuestra plataforma es totalmente modular, esto significa que los retailers pueden escoger los módulos que se adaptan a sus necesidades y nivel de preparación de los sistemas existentes.

Mejora la experiencia del cliente en la tienda y aumenta las ventas

Core Solutions

  • Sales Assist & Omnichannel
  • Clienteling
  • Self-Service

    Core Solutions

    Sales Assist & Omnichannel
    Empower Sales Associates with the tools to deliver superior customer experiences
  • Empower Sales Associates with the tools to deliver superior
    customer experiences
    • Product availability, details, comparisons, and cross-selling
    • View the endless aisle catalogue and place online orders
    • Powerful selling content and styling recommendations
    Más información
    Sales assist
  • Clienteling
    Deliver a highly personalised shopping experience in-store and remotely
  • Deliver a highly personalised shopping experience in-store and remotely
    • 360° customer view including purchase history, interactions etc.
    • Use past engagement data to personalise the experience
    • Capture in-store product interests to leverage in other channels
    Más información
    Clienteling
  • Self-Service
    Product availability, endless ailse catalogue and inspirational content in shoppers’ own hands
    • Self-service Kiosks
    • B2C Web App
      • Touch screen kiosks display the endless aisle of products
      • Browse the catalogue or use powerful search to find the perfect product
      • Access real-time availability of products in-store, in other stores and online
      Más información
      B2C Web App
      • Easy to launch Web App by QR Code or short URL
      • Scan barcodes for product information and availability in-store and online
      • Powerful selling content, cross-selling, alternatives and styling recommendations
      Más información
      B2C Web App

Supported by HQ Platform

  • In-Store Data Analytics
  • Content Management System

    Supported by HQ Platform

    In-Store Data Analytics
    Deliver a superior shopping experience by utilising in-store customer behaviour, staff performance and product data
  • In-Store Data Analytics
    Deliver a superior shopping experience by utilising in-store customer behaviour, staff performance and product data
    • Reveal the reasons behind low conversion or basket size
    • In-depth app analytics reflecting different staff behaviours
    • Data transfer to your BI, planning and marketing automation software
    Más información
    In Store Data
  • Content Management System
    Configure every element of the App to match your branding and anage all the content displayed
  • Content Management System
    Configure every element of the App to match your branding and anage all the content displayed
    • Configure the app to match your branding
    • Manage all the content that’s displayed in the App
    • Define what products to offer as alternatives or cross-sell
    Más información
    Content Managment & Analytics

Add-On Solutions

  • Level 1
  • Level 2

    Add-On Solutions

    Level 1
    Elevate your in-store capabilities to a more advanced level.
  • Elevate your in-store capabilities to a more advanced level
    • VM Guidelines & Training
    • Click & Collect
    • Styling & Bundling
    • Floor Runner
    • Social Media
    • Store Communications
    Más información
    Level 1 add-ons
  • Level 2
    Our most advanced solutions result in a fully integrated digital ecosystem
  • Our most advanced solutions result in a fully
    integrated digital ecosystem
    • AI Recommendations
    • Mobile Checkout
    • Advanced Product Analytics
    Más información
    Level 2 add-ons

Proceso de transformación
digital

Proceso de transformación
digital

Obtén beneficios inmediatos hoy, mientras preparas la hoja de ruta hacia una transformación digital en las tiendas con una plataforma preparada para el futuro y que se adapta a las necesidades en el proceso de digitalización.

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