At Mercaux, we believe the successful retailers of tomorrow are those that embrace in-store technology today.
Our mission is to enable retailers to transform the customer shopping experience by bringing the benefits of digital into physical stores.
Enabling Retailers to Provide the Digital In-Store Experience
Double-Digit Uplift in Sales & Better Customer Experience
Mobile/Store Apps Connected with HQ in Real-Time, Enhanced By AI
Fast & Easy Integration
Modular and Flexible Platform Deployed in Two Weeks
Easily Adopted & Actively Used by Sales People and Customers
Boost sales and transform the customer shopping experience
Our intuitive store apps provide sales people and customers with endless aisle, full product knowledge, styling suggestions, trending content, and instant checkout - proven to increase customer loyalty, conversion and basket size.
Powerful. Modular. Easy to integrate
Our SaaS retail platform is specifically designed to suit your business needs. It integrates easily by pulling data from your existing systems and enhances it in our cloud via machine learning. The solution can go live in as little as two weeks, with limited resourced needed from IT.
Unify the online and in-store customer shopping experience
Provide customers with a unified brand experience, by seamlessly sharing your digital content, product information, and inventory across your digital and physical sales channels. By enabling your omnichannel capabilities, we allow customers to buy products in-store, online and from other locations - all through our mobile App in one single transaction.
Collaborate and communicate in real-time
Share retail guidelines, visual merchandising instructions and training materials directly with sales people on the store floor via the App. Engage sales people by enabling them to share in-store created content, provide product feedback, and upload store reports.
Empowered & Engaged Sales People
Equip sales people with full product and brand knowledge to better engage with customers
Go-live within 2-3 weeks, our mobile platform pulls data from your existing systems
Streamlined Retail Operations
Communicate with stores, control content and run in-store analytics; all in-real time
Activate modules based on your specific retail needs, the platform is modular and fully flexible
Double digit uplift in store sales
Benetton partnered with Mercaux in several countries to provide their sales associates with all product information at fingertips, such as inventory availability, catalogue, looks, and cross-sell suggestions. By empowering sales people and providing real time guidelines from Head Office right in the app, Benetton increased their store sales up to 14% and improved customer experience.
The symbol of British luxury fashion, L.K. Bennett turned their stores into Style & Service destinations by empowering their store staff with the Mercaux app. With product information, cross-sell recommendations and trending & celebrity content at hand, store colleagues could provide their customers with personal shopping experience and increase store sales.